How To Return Spectrum Equipment?

Spectrum issues all the equipment that is meant to be used with spectrum services. So, as you’ve decided to cancel your spectrum subscription and services, you must return your spectrum equipment as well, but returning spectrum equipment is a bit tricky to understand but easy to do. In this article, you will read the methods and steps to return your spectrum equipment.

Steps or methods to return spectrum equipment:

First, you’ll need to cancel the subscription and then you will receive a confirmation of the service cancellation. After cancellation, you must return spectrum equipment within 15 days as it is one of the company policies. Try to pack up the equipment that you’re going to return in its original boxes. To return spectrum equipment there are various returning methods, one of them is UPS Return. You can return spectrum equipment to your nearest UPS store in case you’re unable to find the nearest UPS store, use the UPS store locator, then it will become easy to find the store. After entering the store, tell the UPS folks that you’re a Spectrum customer and want to return spectrum equipment. It’s free, as UPS is authorized to return equipment to a spectrum. You can also use the FedEx Return method to return spectrum equipment if there’s no UPS store in your area. If you get the return label with the equipment, don’t forget to paste it onto the box that’s carrying the equipment and close the box properly, to avoid any harm to the equipment. Right down the tracking number and keep the receipt that you will get after returning the spectrum equipment to FedEx. Then, tell the spectrum folks about the return and provide the reference number. At last, drop off the equipment at the FedEx office near you. USPS is also a returning method which is the same as UPS and FedEx tell them that you are returning spectrum equipment, and don’t forget to paste a shipping label that you get from the spectrum website after the confirmation of cancellation. Last, but not least, I would say that the easiest method of returning the spectrum equipment is to drop off the spectrum equipment at the spectrum location. Hand your spectrum equipment directly at the spectrum office. More than 640 spectrum stores are around the world. But still, if you’re unable to find one near, then there are many options where you can drop off spectrum equipment as mentioned upward.

First Subheading – Can a spectrum come and pick up the equipment at your location?

Usually, people drop off the spectrum equipment on their own at the spectrum office. But the people who are very old, disabled, or suffering from any other condition and can’t drop off the equipment on their own, spectrum technicians can come and pick up equipment. But to do this, they will have to contact a spectrum online via chat or call to let spectrum know about the return and schedule a time for a pickup.

Second Subheading – What if you fail to return spectrum equipment within 15 days after cancellation?

As you’ve received a confirmation of service cancellation, the next step is you must return spectrum equipment within 15 days. But, if you’re unable to do it within 15 days, then the spectrum will charge a fee, meaning an unreturned equipment fee from you on your last or final fee, you should remember the return time limit.

Third Subheading – Can you return spectrum equipment via United Postal Service?

If you fail to find UPS or FedEx stores near you, go for the U.S Postal service. There are many U.S Postal service stores. So, you can find it easily. Don’t forget to attach the return label. Like UPS, it will not charge you, the whole process is free. As spectrum is taking everything on its own.

Does spectrum take a fee to cancel its subscription?

Spectrum doesn’t charge termination or cancellation fees from you. But you should wait for the month to last to cancel to avoid any charges for the services that are not in use. 

Conclusion –

When you decide to return spectrum equipment, you can use many delivery methods like UPS, United Postal service, or FedEx. But these delivery methods have their ways, to return the item to spectrum like United Postal Service usually takes a long time to deliver the package to spectrum. In case you choose FedEx first, you need to contact Spectrum and then ask for the shipping box. Don’t forget to paste the return label on the package. If still, you want any assistance, then use spectrum customer service at 855.243.8892.

  1. Is it possible to cancel your spectrum service online?

You cannot cancel your service or subscription online. You need to call spectrum and inform them that you want to cancel your service. You can also visit a spectrum office.

  1. What are the services of the spectrum?

Spectrum offers internet services, TV, or home phones. You can visit spectrum’s website to know more about its internet bundles and services.

  1. What equipment does the spectrum issue?

Spectrum provides the modem, Wi-Fi router, cables, or phone wires. You can also buy your router if you choose to.

  1. How much time does a spectrum take to cancel your subscription?

Usually, a spectrum takes 30 days to cancel your subscription or service. You will receive a notification from spectrum before it processes your request.